Privacy Policy

Last updated: 5 October 2026

This privacy policy explains how ASF Interactive Limited ("we", "us", "our") handles personal information when you use the Survivalist Emergency Planner app ("app") on iOS, iPadOS or Android.

ASF Interactive Limited is the data controller for the personal information described here. Our contact details are at the end of this policy.

Summary

• The app has no accounts, no analytics, no advertising and no tracking. Everything you create in the app stays on your device. We cannot see it.
• We only receive personal information if you contact us through the app (your name, email address and message).
• We never sell your personal information, and we do not use it for advertising.
• Payments are handled entirely by Apple or Google. We never see your payment details.

1. Information that stays on your device

Everything you create in the app, including your caches, items, plans, guides, categories, notes and photos you add, is stored only on your device. It is never sent to us, and we have no servers that store it.

• Photos: if you add a photo (for example a guide cover image), the app only gets the photo you choose. It is stored on your device.
• Device backups: if you have turned on iCloud Backup (iOS) or Google backup (Android), your device may include app data in its backup. Apple or Google hold those backups under their own privacy policies. We cannot access them.
• Settings and subscription status are also stored on your device.

2. Sharing files with other people

With Survivalist Pro you can share caches, plans and guides as .survivalist files. The file is encrypted on your device with a password you choose (AES-256 encryption) before it leaves the app. You choose how to send it (for example by message, email or AirDrop), and that service handles it under its own terms.

The file never passes through us. We do not know the password and cannot open shared files. When you share content, you decide what personal information it contains, so please think about that before sharing, especially for content that includes addresses, contacts or medical information.

3. Information we collect

When you contact us

When you use the "Contact Support" screen in the app, we collect:

• your name;
• your email address;
• the type of request (for example support, bug report or feature request); and
• your message.

We use this to reply to you, fix problems and improve the app. The message is delivered to us by email through our email provider (see section 5).

Purchases

Survivalist Pro is bought through the Apple App Store or Google Play. Apple or Google process the payment and handle your payment details under their own privacy policies:

• Apple Privacy Policy
• Google Privacy Policy

The app only receives confirmation from Apple or Google of whether your subscription is active. We do not receive your name, email address or payment details.

App reviews

The app may occasionally ask whether you would like to rate it. This uses Apple's or Google's built-in review feature. We do not learn whether or how you responded unless you post a public review.

What we do not collect

The app does not collect or send us your location, contacts, usage analytics, crash reports, advertising identifiers or any of the content you create.

4. Why we use your information (legal bases)

Under UK and EU data protection law (UK GDPR and EU GDPR), we must have a legal basis for using personal information. We rely on:

• Legitimate interests: to answer your messages and support requests, and to improve the app. We only rely on this where our interests are not overridden by your rights.
• Contract: where your message relates to a purchase or to using the app under our terms and conditions.
• Legal obligation: where the law requires us to keep or disclose information.

5. Who we share it with

We never sell your personal information. We only share it with service providers that help us handle your messages, and only as far as they need it:

• Resend delivers messages sent from the "Contact Support" screen to us by email (name, email address and message).

Apple and Google also process information when you download the app, make a purchase or use your device's backup, as independent controllers under their own privacy policies.

We may also disclose information if the law requires it, or as part of a sale or reorganisation of our business, in which case the new owner would have to keep protecting it as this policy describes.

6. International transfers

Our email delivery provider is based in, and may store data in, the United States. Where personal information is transferred outside the UK or the European Economic Area, we rely on the safeguards that data protection law requires, such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses or the UK Extension to the EU-US Data Privacy Framework.

7. How long we keep it

• Contact messages are kept for as long as we need them to deal with your request and any follow-up, and are deleted when they are no longer needed, normally within 2 years of our last contact with you.
• Content in the app stays on your device until you delete it or delete the app. We never hold a copy.

8. How we keep it safe

We use reputable service providers, keep access to personal information to a minimum and protect our accounts with strong authentication. Shared .survivalist files are encrypted on your device. No method of transmission or storage is completely secure, but we work to protect the little information we hold.

9. Children

The app is intended for people aged 13 and over, and people under 18 should use it with the permission of a parent or guardian (see our terms and conditions). We do not knowingly collect personal information from children under 13. If you believe a child under 13 has sent us personal information, please contact us and we will delete it.

10. Your rights

Depending on where you live, you may have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct or delete it;
• object to, or ask us to restrict, how we use it;
• ask us to transfer it to you or to someone else; and
• withdraw your consent, where we rely on consent.

To use any of these rights, please contact us. We will respond within one month. Because the content you create in the app is only on your device, you can view, change or delete it at any time in the app, and we cannot access or delete it for you.

If you are not happy with how we have handled your information, you can complain to the UK Information Commissioner's Office (ICO), or to the data protection authority in the country where you live. We would appreciate the chance to resolve your concern first.

Residents of some US states, and of other countries, may have similar rights under their local laws. You can use them in the same way.

11. Changes to this policy

We may update this policy from time to time. We will publish the new version on this page and update the "Last updated" date. If a change is significant, we will also let you know in the app or in the app's release notes.

12. Contact us

If you have any questions about this policy or your personal information, please contact us through survivalistapp.com/contact, or by post at:

ASF Interactive Limited, Unit 13 Freeland Park, Wareham Road, Poole, BH16 6FA, United Kingdom.